5kbd Privacy Policy — How Your Data Is Kept Safe
5kbd takes the security of your personal information seriously. This privacy policy explains what data we collect, why we collect it, and how we keep it protected.
Last Updated: 2024
What Data We Collect
The following types of data may be collected when you use the 5kbd platform:
Account & Identity Information
- Full name, date of birth, and gender.
- Email address and mobile number.
- National ID or passport number (for account verification).
- Current address and location details.
Payment & Transaction Information
- BKash, Nagad, or Rocket number (for BDT transactions).
- Deposit and withdrawal history.
- Transaction amounts and dates.
Device & Browser Information
- Device type, operating system, and browser details.
- IP address and internet connection details.
- Data on how long each page is used on the platform.
- Information collected through cookies and similar tracking technologies.
How Your Information Is Used
Information collected by 5kbd is used solely for the following purposes:
- Creating, verifying, and managing your account.
- Processing deposits and withdrawals.
- Detecting and preventing fraudulent activity.
- Completing identity verification (KYC) as required under Bangladeshi law.
- Providing customer service and support.
- Sending promotional offers and bonuses (where you have given consent).
- Improving the platform and enhancing the user experience.
5kbd never sells your data to third parties. Only limited information may be shared with payment processing providers where strictly necessary.
Cookies & Tracking Technologies
5kbd uses cookies on its website. Cookies are small text files stored in your browser that help improve your browsing experience.
Types of Cookies We Use
- Essential Cookies: To maintain login sessions and ensure platform security.
- Functional Cookies: To remember your language preferences and settings.
- Analytics Cookies: To understand platform usage patterns and improve the user experience.
You can disable cookies from your browser settings, though doing so may affect the functionality of certain platform features.
Data Storage & Security Measures
The following technical measures are in place to protect user data on 5kbd:
- SSL/TLS encryption is applied to all data transfers.
- Sensitive data (passwords, payment information) is stored in encrypted form.
- Firewalls and security systems are active to prevent unauthorized access.
- Regular security audits are conducted.
Your data is retained for as long as your account remains active. After account closure, certain data may be kept for a defined period to meet legal obligations.
Sharing Information with Third Parties
5kbd does not sell or transfer data to third parties for commercial purposes. However, limited data may be shared in the following cases:
- Payment processing providers (bKash, Nagad, etc.) — solely for completing transactions.
- Law enforcement agencies — when required by court order or legal obligation.
- Fraud detection services — to keep your account secure.
Your Data Rights
As a 5kbd user, you have the following rights over your personal data:
You may request details on what personal information we hold about you.
You may contact our support team to correct any inaccurate or incomplete information.
You may request deletion of your account and data, unless a legal obligation requires us to retain it.
In certain cases, you may request that the use of your data be restricted.
To exercise these rights, contact us at [email protected]. We aim to respond within 30 days of receiving your request.
Policy Updates & Contact Information
5kbd reserves the right to update this Privacy Policy at any time. Users will be notified of significant changes via email or an on-platform notice. Continued use of the platform after any changes constitutes acceptance of the updated policy.
If you have any questions or concerns about this Privacy Policy:
- Email: [email protected]
- Help Section: FAQ Page
- For account-related matters: Login or New Registration
This Privacy Policy has been prepared in accordance with applicable data protection regulations in Bangladesh and should be read alongside 5kbd's Terms & Conditions' and should be read together.